Cuttle helps you pre-order at restaurants and food
courts so you can avoid queues and pay with ease.
About Us
Provider of the Site and App
Illude Design Private Limited
4th Floor, Sreedevi Classics,
Anugraha Layout, B - Narayanapura,
Bangalore - 560016
Contact Us
Email: support@illude.co
Phone: +91-9380563989
Cancellation Policy
As a general rule you shall not be entitled to cancel your order once you have received
confirmation of the same. If you cancel your order after it has been confirmed, Illude
Design (Cuttle) shall have a right to charge you cancellation fee of a minimum INR 75
upto the order value, with a right to either not to refund the order value or recover
from your subsequent order, the complete/ deficit cancellation fee, as applicable, to
compensate our restaurant and delivery partners. Illude Design(Cuttle) shall also have
the right to charge you cancellation fee for the orders cancelled by Illude Design
(Cuttle) for the reasons specified under clause 1(iii) of this cancellation and refunds
policy. In case of cancellations for the reasons attributable to Illude Design (Cuttle)
or its restaurant, Illude Design (Cuttle) shall not charge you any cancellation fee.
However, in the unlikely event of an item on your order being unavailable, we will
contact you on the phone number provided to us at the time of placing the order and
inform you of such unavailability. In such an event you will be entitled to cancel the
entire order and shall be entitled to a refund in accordance with our refund policy.
We reserve the sole right to cancel your order in the following circumstances:
failure to contact you by phone or email at the time of confirming the order booking
unavailability of all the items ordered by you at the time of booking the order
Refund
You shall be entitled to a refund only if you pre-pay for your order at the time of
placing your order on the Platform and only in the event of any of the following
circumstances:
us cancelling your order due to (A) failure to contact you by phone or email at the time
of confirming the order booking; or (B) failure to contact you by phone or email at the
time of confirming the order booking; or
you cancelling the order at the time of confirmation due to unavailability of the items
you ordered for at the time of booking
Our decision on refunds shall be at our sole discretion and shall be final and binding.
All refund amounts shall be credited to your account within 3-4 business days in
accordance with the terms that may be stipulated by the bank which has issued the credit
/ debit card.
refund policy
Delivery Policy
Illude Design is not involved in the delivery of the order and does not offer the
service. The customer needs to pickup the order at the location or contact the vendor
directy.
The above policies are effective as of 18 January 2020
.
Terms
By accessing the websites at http://cuttle.cc , https://getlocus.co or the iOS or
Android app, Cuttle by
Illude Design, you are agreeing to be bound by these terms of service, all applicable
laws and regulations, and agree that you are responsible for compliance with any
applicable local laws. If you do not agree with any of these terms, you are prohibited
from using or accessing this site. The materials contained in this website are protected
by applicable copyright and trademark law.
Use License
Permission is granted to temporarily download one copy of the materials (information or
software) on Illude Design's, Cuttle Platform website for personal, non-commercial
transitory viewing only. This is the grant of a license, not a transfer of title, and
under this license you may not: modify or copy the materials; use the materials for any
commercial purpose, or for any public display (commercial or non-commercial); attempt to
decompile or reverse engineer any software contained on Illude Design's website; remove
any copyright or other proprietary notations from the materials; or transfer the
materials to another person or "mirror" the materials on any other server. This license
shall automatically terminate if you violate any of these restrictions and may be
terminated by Illude Design at any time. Upon terminating your viewing of these
materials or upon the termination of this license, you must destroy any downloaded
materials in your possession whether in electronic or printed format.
Disclaimer
The materials on Illude Design's website are provided on an 'as is' basis. Illude Design
makes no warranties, expressed or implied, and hereby disclaims and negates all other
warranties including, without limitation, implied warranties or conditions of
merchantability, fitness for a particular purpose, or non-infringement of intellectual
property or other violation of rights. Further, Illude Design does not warrant or make
any representations concerning the accuracy, likely results, or reliability of the use
of the materials on its website or otherwise relating to such materials or on any sites
linked to this site.
Limitations
In no event shall Illude Design or its suppliers be liable for any damages (including,
without limitation, damages for loss of data or profit, or due to business interruption)
arising out of the use or inability to use the materials on Illude Design's website,
even if Illude Design or a Illude Design authorized representative has been notified
orally or in writing of the possibility of such damage. Because some jurisdictions do
not allow limitations on implied warranties, or limitations of liability for
consequential or incidental damages, these limitations may not apply to you.
Accuracy of materials
The materials appearing on Illude Design's website could include technical,
typographical, or photographic errors. Illude Design does not warrant that any of the
materials on its website are accurate, complete or current. Illude Design may make
changes to the materials contained on its website at any time without notice. However
Illude Design does not make any commitment to update the materials.
Links
Illude Design has not reviewed all of the sites linked to its website and is not
responsible for the contents of any such linked site. The inclusion of any link does not
imply endorsement by Illude Design of the site. Use of any such linked website is at the
user's own risk.
Modifications
Illude Design may revise these terms of service for its website at any time without
notice. By using this website you are agreeing to be bound by the then current version
of these terms of service.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of
Karnataka(India) and you irrevocably submit to the exclusive jurisdiction of the courts
in that State or location.
Contact Us
For any issues or clarifications, you can write to us or call.
Email: support@illude.co
Phone: +91-9380563989
Provider of the Site and App
Illude Design Private Limited
4th Floor, Sreedevi Classics,
Anugraha Layout, B - Narayanapura,
Bangalore - 560016
Contact Us
Email: support@illude.co
Phone: +91-9380563989
Your privacy is important to us.
It is Illude Design's policy to respect your privacy regarding any information we may
collect from you across our website, https://illude.co, https://cuttle.cc,
https://getlocus.co , Cuttle mobile
apps, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you.
We collect it by fair and lawful means, with your knowledge and consent. We also let you
know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your
requested service. What data we store, we’ll protect within commercially acceptable
means to prevent loss and theft, as well as unauthorized access, disclosure, copying,
use or modification.
We don’t share any personally identifying information publicly or with third-parties,
except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that
we have no control over the content and practices of these sites, and cannot accept
responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding
that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around
privacy and personal information. If you have any questions about how we handle user
data and personal information, feel free to contact us.
This policy is effective as of 18 January 2020.
Company Details
Provider of the Site and App
Illude Design Private Limited
4th Floor, Sreedevi Classics,
Anugraha Layout, B - Narayanapura,
Bangalore - 560016
Contact Us
Email: support@illude.co
Phone: +91-9380563989